Terms & Conditions

  • These terms and conditions (the “T&C’s”) apply to this cash back promotional offer (the “Promotional Offer”) for customers, which is sponsored and brought to you by Franke Faber India Private Limited (“FFIPL”)and conducted by RewardPort (“Partner agency”) on the different SKUs  (together referred to as “Products”)calling out this offer on the package as per the terms and conditions mentioned herein and the package. In terms of any conflict between the terms and conditions of the pack and these terms and conditions, the terms herein mentioned shall prevail to the extent of such conflict.

  • To be entitled for the Promotional Offer, the participants of the Promotional Offer will be enrolled in the Promotional program.

    • Refer details of the program on the links below:

    • Registration page for the cash back offer:

https://www.cashback600.rewardzpromo.com

  • The participants have the option to withdraw from the Promotional program at any point of time.

  • The offer is valid on purchase of Franke/Faber/Eurodomo product from 7th July 2022 to:

    • Kerala : 7th of October 2022

    • Rest of India : 16th of September 2022

  • The registration of the voucher has to be done before:

    • Kerala: 1st November 2022

    • Rest of India: 12th October 2022

  • 1st OTP to be used within 32 days of registration

  • 3rd OTP to be used within 122 days of registration

  • The Promotional Offer is a limited period offer valid only in India subject to availability of the Products. Promotion is open to citizens of India only and persons above 18 years of age.

  • In compliance with lottery law in the state of Tamil Nadu, every customer participating in the promotion will get a fixed and assured Rs. 200/- (Rs. Two Hundred Only) Cash back upon following the below steps to redeem.

  • OTP printed on the voucher can be used only once for getting the OTP. FFIPL shall not be responsible in case of the OTP being misused or failed or lost during transaction. No requests or demands or claims will be entertained.

  • This Promotional Offer entitles the customer with cash credited in Paytm wallet/UPI / Amazon-pay linked bank account. The value of cash will be of 200/- (Rs. Two Hundred Only) per installment. The amount will be credited in the respective wallet as per the code received on the voucher. customers shall be required to read, understand and accept the Cash voucher(s) terms and conditions which may be subject to change at the Partner end. 

  • The cashback cannot be redeemed or exchanged for another Gift Voucher/Gift Card. Also, it cannot be re-validated after expiry date.

  • Maximum 1 voucher will be accepted and can be redeemed per person, mobile number, email ID, Paytm/UPI wallet and IP address. This Promotional Offer is not valid for FFIPL and Rewardport promoters, retailers, employee, Distributors or any other channel partner.

  • The Cash amount will be credited within 24 hours, but in case of Public holiday and weekend the amount will be credited on the next working day.

  • In no event Paytm/UPI/Amazon-pay be liable for any abuse or misuse of the cash due to the negligence of the customer. Knowningly/unknowinglly

  • The details of Paytm wallet ID and UPI linked back account have to be entered by the customer themselves. If the customer enter incorrect Paytm wallet ID/UPI Linked bank account details, the OTP will be assumed to be used and cannot be revised.

  • Once customer selects the choice of receipt of payment i.e. either Paytm/UPI Voucher it cannot be modified.

  • If the OTP is lost, misplaced or stolen, a new OTP will not be issued nor will the money be refunded in any manner. Duplicate OTP will not be issued.

  • FFIPL, Rewardport or Paytm/UPI/Amazon shall not be liable and responsible for any unauthorized and/or fraudulent purchase/s made using of the Cash reward. The holder of the voucher shall be solely responsible for the safe custody of the OTP, cash reward and the credentials mentioned on it.

  • Paytm/UPI/Amazon voucher may change (add to, delete, or amend) its terms from time to time without any prior intimation.

  • Each OTP is strictly a one-time usage code.

  • By participating in the Promotional Offer, the participant agrees to allow FFIPL / Rewardport to contact the participant for the purpose of this Promotional offer. Further the participant agrees that the data received during the Promotional Offer by FFIPL may be used or shared with any agency for any further analysis/ promotion or marketing communications. For promotional offer related queries you can write to us on cashback@rewardport.in or call us on 022 4027 0000 between Mondays to Friday 10:30 AM to 5:30 PM, except on government holidays.

  • The participating customers may, at the request of Franke Faber India Pvt. Ltd. participate in all promotional activity (such as publicity and photography) surrounding the gratification, free of charge, and they consent to Franke Faber India Pvt. Ltd. for using their name and image in promotional material. Such participating customer agree and consents to Franke Faber India Pvt. Ltd. to cover the aforesaid Promotional activity through various media including newspapers, radio, television, news channels, internet, Out of Home Media point of sale materials, etc., and shall not raise any objection, protest or demur to such coverage or in this regard.

  • The decision of Franke Faber India Pvt. Ltd. or its Partner Agency, as regards to the Promotional Offer shall be final. No correspondence or any other claims whatsoever, in this regard will be entertained.

  • No queries, claims, dispute, complaints or grievances pertaining to the Promotional Offer shall be entertained by Franke Faber India Pvt. Ltd. and its Partner Agency from the date of the closure of the Promotional Offer.

  • The cash back cannot be exchanged, and is not transferable and cannot be converted into cash/discount or equivalent.

  • The use of Paytm/Amazon Pay/UPI name in these terms and conditions is only for the purpose of explaining the terms and conditions hereof, and does not in any manner confer, assign or transfer or associate the trademarks or other rights of Paytm/Amazon Pay/UPI in FFIPL. There is no principal agency, joint venture, associate or any other relationship between FFIPL and Paytm/Amazon Pay/UPI Voucher, except that both entities have a principal-to-principal relationship.

  • This Promotional Offer shall be subject to Indian Laws and in case of any dispute, the Courts at Mumbai, shall have the exclusive jurisdiction.

Follow the below steps to redeem the voucher

Step 1: Customer gets the voucher from the dealer by purchasing select FFIPL Products. The customer then needs to visit the web site as mentioned above and enter all the details as mentioned therein. The customer also needs to submit the invoice and any 1 KYC document (Either Pan Card or Aadhar Card) and clicks on the submit button.

Step 2: Rewardport will verify the documents submitted. Important points to be noted are

  • The invoice should have the name of the purchaser along with the mobile number

  • The same name, mobile number and E Mail ID are to be used for registration and claim of the cash back.

  • In case of any difference in the name / mobile number / E Mail ID as mentioned on the invoice and registration, Rewardport reserves the right to disallow the claim.

  • Submission once rejected cannot be claimed again.

  • Once the document are verified, an OTP will be sent to the customer (within 24 hours) via SMS and e-mail as submitted at the time of registration.

  • After successful registration, important information for claiming cashback

    • 1st Cash back amount will be credited to Customer Account

    • On same day Customer will receive OTP for 2nd cashback, which need to be utilized after 30 days but before 60 days from receipt of OTP i.e. the code cannot be claimed before 30 days from receipt of OTP.

    • In case customer tries to claim OTP before 30 days, it will not be accepted and will become invalid for further claim.

    • On receipt of 2nd cashback, customer will receive another OTP which need to be utilized to claim 3rd cashback after 30 days but before 60 days from receipt of OTP.

    • If Customer missed to claim any cashback within stipulated period, the same OTP can't be used to claim subsequent cashback and missed claim are considered as lapse and will not be entertained.

This Promotional Offer shall be subject to Indian Laws and in case of any disputes, the Courts at Pune, shall have the exclusive jurisdiction.